When Bots Go Bad: Common UX Mistakes In Chatbot Design

Pubblicata il: 19/09/2016
When Bots Go Bad: Common UX Mistakes In Chatbot Design
Fonte: THENEXTBOT.COM

Bots will one day sweet-talk their way into our good graces, but that day is not today. Judging from recent debacles such as Microsoft’s Tay and the fembots of Ashley Madison, AI-assisted chatbots still have a long way to go before gaining genuine and socially acceptable conversational skills. Just visit YouTube and you’ll realize that giving bots an eerily human-like appearance is much...

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